客户体验

Stand out and increase loyalty by creating a direct connection with your 客人. Ensure your 客人 enjoy instant access to amenities and staff from personal and room devices and use data to continuously reinvent their experience and prepare for the future. Increase customer satisfaction and create new revenues while respecting safety regulations.

我们的智能酒店解决方案帮助酒店, 游轮, 餐厅创造了一种直接的客人体验, 移动和安全. We deliver solutions that provide a highly personalised mobile guest connection, 强大的Wi-Fi连接, 智能房间体验. Our solutions also provide rich data so you can make informed business decisions.

借助智能酒店解决方案发展您的业务

• A homogeneous digital experience on all devices and spaces reinforces your brand
• An instant virtual concierge assists 客人 anytime, 在任何地方 and keeps them safe
• Guests consume preferred services and content thanks to powerful hotel Wi-Fi
• 所有酒店设备上的数字设施创造了新的收入
• Analytics grow your guest intelligence and give you new services ideas

让你的客人成为你工作的中心

A digital guest experience reinforces your brand across all hotel spaces and devices. 无论客人在哪里，它都能帮你把他们留在身边. And it minimizes face-to-face contact to keep everyone safe.

虚拟礼宾服务，如彩虹 Guest Connect, connects your staff and your 客人 to offer services anytime, 在任何地方. Guests can contact you and consume services from their devices, 你的娱乐系统, 室内或酒店电话, 感谢智能客户应用程序.

A powerful and secure hotel Wi-Fi is a driver of loyalty and business. 客人可以在他们的智能设备上享受您的礼宾应用程序, consume preferred services and can contact your teams from 在任何地方. Guest personal data and business transactions data stay safe as connections to your hotel network are closely monitored.

Create a digital guest experience to increase business opportunities

The convenience of digital amenities creates infinite business opportunities for hospitality. Guests can now order anything from 在任何地方, not just from your lobby or by using their room phone. 数字设施也会改变你的忠诚度计划. 彩虹 Guest Connect allow you to personalise your offers based on every guest’s preferences, 地点和语言.

最后但同样重要的, digital service offers you invaluable data on how and when 客人 consume your services, 他们最常用的设施是什么, 以及他们如何布置房间. 客人数据可以为你的忠诚度计划提供支持, 帮助您预测资源消耗, 并决定未来的投资或发展.